RETURNS ONLINE AND DEALTREE LAUNCH REVERSE LOGISTICS SOLUTION

Retailers and Manufacturers Take Advantage of Alternate Online Marketplace Liquidation Channels for Returned Merchandise

Seattle, WA and Laguna Hills, CA, May 15, 2002 – Returns Online, Inc., a leader in returns management, and Dealtree, Inc., a leader in online auction management, today announced a strategic alliance to offer flexible liquidation channels for returned merchandise.  The alliance will increase asset recovery rates, fuel new customer acquisition and open alternate product distribution channels for manufacturers and retailers.

The relationship provides an end-to-end product handling and information service from the time a return is initiated through final disposition via online marketplaces such as eBay, eBay stores, Yahoo, Amazon Auctions and others.  The companies’ integrated systems will track critical product and customer information throughout the entire process, enabling clients to manage and analyze key data for trend reporting and business decision support.  This complete outsourced solution encompasses physical processing and fulfillment, allowing manufacturers and retailers to manage returns seamlessly while focusing on their core competencies. 

“Technology, flexibility and experience are key components for success in online marketplace selling strategies”, said Shannon Hauser, Chairman and CEO of Returns Online, Inc.  “Dealtree has demonstrated these qualities through their sophisticated software, seasoned management team and stellar list of customers.  The combination of our services will result in significant secondary market revenue opportunities for our client partners.”

“We are excited to combine forces with such a technology-focused organization,” said Paul Fletcher, President of Dealtree, Inc.  “No other returns management provider we have evaluated can match the advanced software and comprehensive reverse logistics services of Returns Online.  The arrangement allows us to focus on creating value and transform returns cost centers into profit centers for retailers and manufacturers.”

About Returns Online, Inc.
Returns Online provides Comprehensive Returns and Recall Management Services to manufactures and retailers.  The Company fuses proprietary technology, state-of-the-art physical infrastructure and network of alliances to handle product returns in an automated, scalable, flexible manner. This fully integrated solution captures critical data from return authorization through final disposition to enable companies to strategically manage their returns processes and gain efficiencies throughout their entire supply chain.  For more information or an online demonstration, visit the Company website at www.returnsonline.com, or email info@returnsonline.com.

About Dealtree, Inc.
Dealtree Corporation is a leading provider of auction management, logistics and value added services.  Dealtree provides a full service, single source solution that efficiently moves goods and information through the reverse supply chain.  The company leverages world-class technology infrastructure, and professional services to deliver its partners with optimal efficiencies and superior market value on asset recovery. More information on the company can be found by visiting www.dealtree.com or email bizdev@dealtree.com.

Contact:
Chris Bachert
Returns Online, Inc.
Ph: 206.230.8000 x.232
chrisb@returnsonline.com

Dealtree, Inc.
Ph: 949.305.6600 
bizdev@dealtree.com