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EBay's wholesale business is growing by leaps and bounds.
The subsite, which was launched in September 2002 as a place where
companies could sell refurbished and end-of-life equipment, lists more than 50,000 products per day,
up from about 11,000 when it started.
"EBay has evolved from the collectible to the practical,"
said Mike Rudolph, general manager of the computer and networking business at eBay, San Jose, Calif.
"Now a large part of the site is business-to-consumer, and we're getting to the next phase
where eBay grows a business-to-business initiative,targeting small businesses."
Computers and peripherals account for about 10 percent of eBay's
wholesale listings, but that segment is growing as more solution providers buy and sell everything
from computer mice to Unix servers, said Karl Wiley, senior category manager for eBay's wholesale
business.

Wiley says about 10 percent of eBay's product listings are computer-related and that
figure is growing.
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"Buyers source product for a couple of reasons: It's a convenience opportunity or [the items
are] hard to get," Wiley said, adding that buyers like being able to get good prices on
low-volume orders.
Most of what vendors sell is end-of-life product. While that strategy
initially met with some grumbling from channel players who feared auction sales would undercut their
business, the furor has long since died down, and eBay is now frequented by solution providers that
buy and sell products no longer available through distribution, Rudolph said.
"These [vendors] still need to manage channel
relationships," he said. "They use eBay as a complementary channel, as part of the
mix."
One solution provider, Dealtree, has become a frequent seller on
eBay. "It's part of popular culture nowadays," said Paul Fletcher, president of Lake
Forest, Calif.-based Dealtree and one-time executive at Merisel and Buy.com. "EBay has one of
the best supply-chain management tools in the world. You buy anything you want from many different
sources."
To sell open-box and refurbished product, Dealtree uses a proprietary
application that integrates with eBay's API. The company also hosts several branded eBay storefronts
to sell end-of-life equipment on behalf of manufacturers including Visioneer and Western Digital,
Fletcher said.
"We're an outsourced solution provider," he said. "Our
whole value-add is trying to get a higher return than traditional liquidation," which brings in
10 percent to 25 percent of the original price, Fletcher said. Dealtree can double or triple that
percentage.
"I'd say that 98 percent of our customers don't want to dedicate
resources to sell in this environment," Fletcher said. "They've determined that they're
not ready to build a group with the number of people [they'd need] to be successful."
Dealtree also captures customer data that allows manufacturers to
better track where their end-of-life inventory goes, Fletcher said. "Say Western Digital wants
to broker 5,000 units to one person. They won't know where that product goes. It may come back to
the channel," he said. "We can sell in smaller lots, and it's more of a controlled
environment."
Dealtree's data reveals that 60 percent to 80 percent of its
customers previously had not bought these manufacturers' products, Fletcher said.
"[With eBay] they get a higher liquidation return," he
said. "They extend their brand, they own a brand-new customer, and they can control where
end-of-life product goes."
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